Story theme - How to setup Shopify Reviews App
When using Shopify's Review's app with Story theme, you'll need to add a small snippet of code to the theme. These instructions will show you how to add the required code.
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Open product.liquid from the snippets folder
Start by opening the Code Editor:

If you're setting up a draft theme, then choose the Actions link in the list of draft themes:

One the left column, use the filter bar at the top and search for " product" without the quotes and find the product.liquid file located in the Snippets folder:

Click to open that file.
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Add code snippet to the bottom
On the right code side, scroll to the very bottom of the file and paste the following code:
<div class="wrapper">
<div id="shopify-product-reviews" data-id="{{product.id}}">{{ product.metafields.spr.reviews }}</div>
</div>
Example:

Save the file:

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Modify for product-long template
Story includes an alternative product theme, product-long. If you're using this template, then add the same code to this file - snippets/product-long.liquid:

The location to add the code is just above the schema section. Find the last closing </div> line which is about half way through the file:

Add the code before the closing /div line:

Save the file:

Setup
To configure the Shopify Ratings app, you simply use the settings in the app folder of your store.
1. Be sure you have already installed the Shopify Reviews App:
Click to view the app in the Shopify App store
2. To manage the app settings and reviews, open the app from your Apps admin:

Then choose the app:

You'll find your reviews and settings here. Be patient, the page can take a while to load.
More information and support directly from Shopify:
https://help.shopify.com/en/manual/apps/apps-by-shopify/product-reviews/manage-reviews